IMPORTANT NOTE:
Even when the toggle is turned off, deals must be completed in Dottid first before inputting into MRI.
In the bottom left-hand corner of the screen, click on your initials and click Settings.
Navigate to the Integrations tab and select MRI and select Global Settings.
Scroll down to Push Deals to MRI Upon Completion and click the toggle on the far right to turn this option off.
When toggled “Off” deals are not pushed to MRI upon completion.
Completed deals remain only in Dottid showing up on the Rent Roll and Upcoming Leases tab.
Completed Deals in Dottid within the term of deals manually inputted into MRI (on the same suite) will be matched.
The sync will fail if two or more Completed Deals in Dottid are within the term of an MRI deal on the same suite.
PRO TIP
Click the button below to see how the MRI sync works when the toggle is turned on.
How to Create a Support Ticket
If support is needed for anything, please submit a support ticket. Include a brief note about the issue(s) and Select the Checkbox to Authorize Dottid Support to edit your Properties for 7 Days and click Submit.