Adding a User
1. From the Launch Pad, navigate to the Members Page by clicking your profile in the bottom right corner and clicking Members.
2. To add a new user to your company, select the blue + Member button at the top right of the page.
3. Fill in their contact information and assign the user with either Admin or Member access.
PRO TIP
Company Admin users have access to all properties in the company. Company Member users have access to specific properties in the company.
4. The new user will have an email sent to their inbox with instructions on how to set up their account. Click the button below to find out more!
5. Once you have added the member, you can edit individual users permission, by clicking "View Permissions" to select which properties this user will have access to.
Click the link below to learn more about managing user permission levels.
Freezing a User
Click on the three dots on the right side of the user and select Freeze User
USER PERMISSIONS
Assign each user as either a company admin (access to all properties in the company) or a company member (access to specific properties in the company). Members may add users at or below their permission level. Only users at the company admin level can freeze a user.
How to Create a Support Ticket
If support is needed for anything please submit a support ticket. Include a brief note about the issue(s) and Select the Checkbox to Authorize Dottid Support to edit your Properties for 7 Days and click Submit.