Thanks to Dottid's partnership with MRI, you can import your properties and their data from MRI into your Dottid account. For the integration to run accurately, you must identify the properties you want to import. If you already have properties active in Dottid you will need to match your MRI properties to the corresponding property in Dottin via the Property Settings page.
Importing MRI Properties into Dottid
If you don't have any properties in Dottid, you can import your MRI buildings into Dottid.
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Before you start matching, you will need to have your Market Tags set up within Dottid. Click the button below to learn how to create Market Tags!
Log into Dottid and click on your avatar in the bottom left-hand side of the screen and click Settings.
Now click on the Integrations tab and select MRI, then click on Property Settings.
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Note that Global Settings should be set up prior to property matching. Click the button below to learn how to set up Global Settings!
The Property Settings page will display a list of buildings in your MRI account. To import your MRI buildings, suites, and deals into your Dottid account, click Create New on the right-hand side.
You will now see the pop up below. Fill out all the required items and click Create Property.
The property will now appear in Property Settings as Matched.
Note that the property will remain in Unpublished status until it is activated.
Also note that suite and deal information does not immediately appear in the property and will be imported overnight when the integration runs the nightly synchronization.
Match Existing Dottid Properties to your MRI Properties
Already have properties in Dottid that you want to connect to MRI? Follow the steps below to match your MRI buildings to existing Dottid buildings in your account.
Log into Dottid and click on your avatar in the bottom left-hand side of the screen and click Settings.
Now click on the Integrations tab and select MRI, then click on Property Settings.
The Property Settings page will display a list of buildings in your MRI account. You will have two options, Match to Existing or Create New. Click Match to Existing.
A pop-up appears with the selected MRI building at top and a list of Dottid properties to choose from. Select the matching property in your Dottid account and click Match.
The property will now appear in Property Settings as Matched.
Note that the property will remain in Unpublished status until it is activated.
Also note that suite and deal information does not immediately appear in the property and will be imported overnight when the integration runs the nightly synchronization.
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When new properties are added to your MRI account, they will appear in the Property Settings page. Check your property settings whenever you have added a property in MRI and make the appropriate selections to either Create or Match the property in Dottid.
How to Create a Support Ticket
If support is needed for anything, please submit a support ticket. Include a brief note about the issue(s) and Select the Checkbox to Authorize Dottid Support to edit your Properties for 7 Days and click Submit.