1. Select Inquiries from the left-hand side and click the view by drop down menu. Select Status to view your inquiries by Active and Inactive.
2. Now select the Inactive Inquiry you wish to reactivate.
3. The only way to reactivate an Inquiry is to add a property to the Inquiry. On the inactive Inquiry, click the + button next to properties.
4. Now select the property you want to add to the Inquiry and click Add.
5. Refresh your screen and your Inquiry is now Active!
How to Create a Support Ticket
If support is needed for anything, please submit a support ticket. Include a brief note about the issue(s) and Select the Checkbox to Authorize Dottid Support to edit your Properties for 7 Days and click Submit.